Nairobi Serena Hotel - Nairobi
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Nairobi Serena Hotel
Nairobi Kenyatta Avenue,
No. of rooms
138
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
FR
8.9/10
138
FR
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Standard Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Business Suite. The well-appointed business suites offer a separate bedroom with a King-sized bed, a sitting room with a work-space, a dining area with a table to accommodate four, a private veranda and a guest washroom in addition to the private bath. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Corner Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite features soundproof walls, flat-screen TV with cable channels, garden views, as well as winechampagne for guests. The unit has 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views.
Shuttle service
Guest accommodation is disinfected between stays
Air conditioning
Fitness
Saunaadditional charge
Concierge service
Room service
Fax/photocopyingadditional charge
Airport shuttle
Shared stationery such as printed menus, magazines, pens, and paper removed
Spa lounge/relaxation area
Meeting/banquet facilitiesadditional charge
Shuttle service (additional charge)
Cashless payment available
CCTV in common areas
Emergency cord in bathroom
Free WiFi
Sun loungers or beach chairs
Ironing serviceadditional charge
Garden
Swimming Pool
Airport shuttle (additional charge)
Internet services
Toilet with grab rails
Use of cleaning chemicals that are effective against Coronavirus
Spa/wellness packages
Linens, towels and laundry washed in accordance with local authority guidelines
24-hour front desk
Laundryadditional charge
Invoice provided
Kid meals
Luggage storage
Delivered food is securely covered
Private parking
Babysitting/child servicesadditional charge
Trouser pressadditional charge
Physical distancing rules followed
Fire extinguishers
All plates, cutlery, glasses and other tableware have been sanitized
Staff follow all safety protocols as directed by local authorities
Physical distancing in dining areas
Wheelchair accessible
Outdoor fireplace
Outdoor furniture
Coffee house on site
Snack bar
Swimming pool
Parking on site
Children's playground
WiFi
Bar
Soundproof rooms
Designated smoking area
Fitness centre
Kid-friendly buffet
Key card access
Breakfast in the room
Business centreadditional charge
Smoke alarms
Breakfast takeaway containers
Dry cleaningadditional charge
Outdoor pool
Security alarm
24-hour security
Process in place to check health of guests
Car hire
Food can be delivered to guest accommodation
Safety deposit box
Non-smoking rooms
Terrace
Lockers
Parking
Tour desk
First aid kit available
Lower bathroom sink
WiFi available in all areas
Face masks for guests available
Massageadditional charge
Restaurant
Sun umbrellas
Daily housekeeping
Screens or physical barriers placed between staff and guests in appropriate areas
Kids' pool
Free parking
Packed lunches
Barber/beauty shop
Express check-in/check-out
Facilities for disabled guests
Currency exchange
Spa and wellness centre
Hand sanitizer in guest accommodation and key areas
CCTV outside property
Spa facilities
Wine/champagneadditional charge
Lift
Non-smoking throughout













